Last Amended Date: 1 August 2021
What is Stringboard CRM?
Stringboard is a visual Customer Relationship Management (CRM) system. Stringboard helps sales teams to build visual boards that visually identify members of customer accounts, influencers and decision makers, reporting lines, internal politics and what’s important to each of them. You can choose to share Stringboards you create with coworkers and others.
You can access Stringboard on the web at https://www.stringboard.it; on the iOS app store at: https://apps.apple.com/ao/app/stringboard/id1483303531; and in the Google Play store at: https://play.google.com/store/apps/details?id=it.stringboard.play&hl=en
Connecting Your Email to Stringboard CRM
You can choose to enable us to access one or more of your email accounts by connecting such account(s) with your Stringboard CRM account.
If you connect your email account, Stringboard CRM will automatically access and analyse the contents of emails in your email account(s) on an ongoing basis for the purpose of identifying your CRM contacts (name, company, job title, phone, email address); frequency and recency of your contact with them.
Once identified, this CRM information is then extracted from your emails into your Stringboard account so that you may access this information in the Stringboard web, Android and iOS applications. The Stringboard CRM application uses this information to help you rapidly import your most important customer contacts into a new or existing Stringboard Visual Account map – saving you time and manual data entry. Where customer contact details change, Stringboard will use this information to seamlessly update your record in Stringboard, making it easier for you to stay in touch with your key target customers.
Notwithstanding anything else in this Policy, Stringboard only uses such information to provide or improve user-facing features and will not use or transfer such information (even if aggregated or anonymised) for serving ads, including retargeting, personalised, or interest-based advertising. Stringboard’s access to the email account is authorised through the email provider’s access mechanism.
Stringboard’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
You may manage your connections to email and disconnect at any time in the settings menu.
Personal Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
How do we use your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org